Ticket #298 (new defect)

Opened 10 months ago

Last modified 10 months ago

Error when installing prefpane

Reported by: danudey Assigned to:
Priority: normal Milestone:
Component: Perian-Main Version: 1.0
Severity: normal Keywords:
Cc:

Description

When trying to install the current release of Perian (1.0) by double-clicking the prefpane, System Preferences asks me if I want to install it 'for this user only' or 'for all users'. When I select 'for all users', then I get an error (attached) saying 'The "@%" preferences pane could not be removed because an error occurred.'

Attachments

perian-error.png (129.5 kB) - added by danudey on 01/24/08 12:16:59.
The error provided when trying to install

Change History

01/24/08 12:16:59 changed by danudey

  • attachment perian-error.png added.

The error provided when trying to install

01/24/08 13:00:14 changed by astrange

Isn't that a System Preferences bug?

Well, I guess you can drag it into ~/Library/PreferencePanes/ yourself.

01/24/08 14:50:55 changed by gbooker

That error message is from System prefs (so it is a bug that it says %@ rather than Perian). I wonder if the update checker app is currently running making it so that it cannot remove the previous pane since something inside it is still in use.

If you get this error still, check in ps or activity monitor to see if it is running?